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Lesson#5
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MANAGERS VS LEADERS
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MANAGERS VS LEADERS
Continuing from previous lecture, we will continue focus on the important
difference between mangers
and Leaders. As said earlier, leaders are manger too but not necessary that all
managers may be leaders.
Difference between Leaders and Managers
Arguments about the difference between leadership and management are
presented. Leaders are
considered to be visionary and future-oriented, whereas managers focus on
day-to-day routine
activities. The section concludes that effective managers often perform many of
the duties and
activities ascribed to leaders thereby making the distinction between the two
concepts somewhat
unnecessary
Leaders Managers
Vision oriented: the leaders are vision
oriented and think about future.
Process oriented: managers always think
about process that how the organization
works in efficient manner.
Protects staff: leaders always protect their
staff and motivate them towards
achievement of organizational goals.
Protects self: Managers always protect
himself.
Approaches decisions actively: the
leaders are decision makers and do not
hesitate to take decisions in any respect.
Approaches decisions cautiously:
Managers always depends on his superiors
and others to take decisions.
Staff oriented: leaders are staff oriented.
Career oriented: managers always think
about his career that how he/she moves up
or develop his/her career.
Listens actively: leaders always involve
his staff in decision making and listen
every body and get the suggestions from
employees seriously.
Listens selectively: managers always listen
and involve selective staff/employees
during decision making.
Deals with conflict: leader always deal
with conflict as they are critical analyst in
the positive way.
Avoids conflict: Managers always avoids
being involved in conflicts.
Trusted: leaders always trust on his
employees/staff and vice versa.
Unclear regarding trust: he is unclear
regarding trust.
These obvious differences between leaders and managers also affect the processes
in the organizations.
Difference between leadership and management:
Leadership Management
Set overall & future direction: they set
the overall organization direction and give
the vision.
Set day-day direction: Mangers sets day
by day direction to organization as per
circumstances.
Focuses on results: A leader always
focuses on out put.
Focuses on processes: Managers always
focuses on processes that how to gets the
maximum out put by utilization of
minimum resources through reducing in
processes of the organization.
Mostly external: leaders mostly keep the
close eyes on external environment.
Mostly internal: Managers always keep
the close eyes on internal environment.
Concern=effectiveness: his concern on
effectiveness
Concern=efficiency: his concern on
efficiency
Stakeholder focused: Leaders focused on
stake holder’s interest and strive for the
satisfactions of stakeholders.
Personnel focused: Here the focus is
personal and not on the stakeholders.
Customer needs/capacities: thinks about
customers demand
Worker needs/capacities: thinks about
organization capacity for customers
demand
Embodies mission/vision: sets the mission
and vision
Embodies goals/objectives: sets the goals
and objectives to achieve the mission.
Gets more resources: gets more recourse
to accomplish the mission. They always
try to look for other opportunities.
Manages resources: a manager always
manages the resources.
Secures technologies: they protect the
technologies. Always keep their eyes open
and try to secure new technologies
essential to create competitive advantages.
Applies technologies: managers always
apply technologies available to them and
will not strive for change.
Seeks to create needed change: they
always seek to create the needed change
and believe on “Change as the environment
change”.
Seek stability/Manage change:
management will try to manage the change
and prefer to maintain the stability in the
organization.
Create teams’ esp. top teams: Leadership
is always focused on creating a team
especially top performing team. Leader
role is act as a coach and convert individual
working into teams.
Manage teamwork: Management focus is
to get things done from people/team and
they will try for this.
So, after the detail discussion on difference between leadership and management,
we can conclude that
in Management we have an authority relationship while leadership is a
multidirectional influence
relationship.
“Jack Welch (Former CEO of GE) says; “…dangerous to call someone a manager”
because..
“A manager…” Controls rather than facilitates, Complicates rather than
simplifies, Acts more like a
governor than an accelerator
Characteristics:
1. Personal Characteristics:
A managerial culture emphasizes rationality and control, whether his or her
energies are directed
towards goals, resources, organization structure. The manager ask, ”What
problems need to be
solved, and what are the best ways to achieve results, so people will continue
to contribute to this
organization. Management is keeping themselves away from emotions and focus
mainly on
organization, compliances. They seem to know the procedure and policies required
to accomplish
the organization routine tasks. From this prospective leadership is more
practical and emotionally
connected with employees and also with environment. Leadership is more open
minded and listen
different ideas, ready for change and not only focusing present objectives of
the organization but
also keep their focus on future too. They are honest with themselves, with
followers and with others
too. With this honesty and concern with the welfare of others they build trust
and that is very
essential for leadership process.
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2. Relationships:
Leadership always focuses on people, inspire them and develop them to
achieve the organizational
mission. They use personality powers to influence others and act as coach and
facilitators for
followers. With their charismatic personality leaders create a dynamic
environment within the
organization. They also encourage the creativity and focuses on the dynamic
environment changes.
While management focuses on objective and are mainly concern with outputs,
reports and
mechanics of the organizations. To influence others, management depends on the
position powers
and use control rather than motivation. Risk taking is not encouraged and they
suppress creativity in
the organization.
3. Providing Direction:
Leadership always focuses on vision. Leadership reshapes the organizational
culture, motivates the
employees, and believes on long term focus. Whether management depends on
detailed
plan/schedule, allocation of resources, improve the efficiency and focuses ob
short term goals.
4. Grouping
Leadership always creates the culture of communication and listen each
others, help others and
facilitate others. They also reduce the boundaries and create the teamwork in
organization. Whereas
management believe in line and staff management, believe on organization, staff
and structure,
creates boundaries and focuses on direct and control. Provide solution and
guidelines in the
organization.
5. Outcomes
Leadership creates the culture of change and tries to implement change in
response to the changing
environment for greatest outcome. Leadership challenges the status quo and
adopts the change.
Believe on effectiveness and efficiency. While management are concern about
stability, are more
predictable and focus on short term expectations. Believe on day to day outcome
and not taking any
risk.
What “Followers” Expect
Traits desired in a leader are like Integrity, Consistency, Listen and
discern needs, Open-minded,
Honest w/themselves; Inspire trust, Calm, Stays focused while handling a
volatile situation etc.
Effective Leadership:
Trust
Trust among leader and followers is the key to success of this leadership
process. A trust between the
leader and followers is very essential. When trust exists, individuals are more
likely to enter into the
relationships necessary for goal attainment.
Trust: The Foundation of Leadership
Leader’s integrity, competency, consistency, loyalty and openness are the
key ingredients to build trust.
A Nurturing Climate
All members of the organization must be able to work in a climate that is
free of fear, one that fosters
creativity and rewarding the achievements. This nurturing climate is also
essential for proper leadership
process and for the success of a team/group or organization and for the
effectiveness of a leader..
Freedom of Expression
All employees must be able to talk with one another, share ideas, critique
proposals, view issues
critically, and obtain information that assists them in being effective and
creative. This will only be
achieved through creation of participative culture in the organization and
freedom to express on
procedures, policies etc. Leader needs to create culture that allows freedom of
expression.
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Respect for Diversity
In this competitive environment of business, organization are dealing with
diversify culture.
Organizations are trying to capitalize this diversity in the organization.
Diversity of workforce has huge
benefit and yes some cost too. In order to make a commitment to the attainment
of a particular goal by
capitalizing diversity in the organization/team, they need to respect the
diversity and let all people
coming from different background to feel valued, respected, and appreciated.
Free and Open for Creativity
A leader must create an environment where every one can share his/her ideas
and create the awareness
that individuals must feel free to seek new approaches, take independent
decision and take risks. This
will be only done through a congenial environment in the organization, where
every one feels free to
share his/her idea and are open for creativity.
Change Agent
The leader may act as a change agent, which is an individual who acts as a
catalyst and leads the change
process. Change is the true reality of the organization. In this competitive
business environment,
without responding the change no one can survive. “Change as the environment
change”.
What Followers Want from leader and from their colleagues?
Leaders to be Colleagues to be
Honest Honest
Forward-Thinking Cooperative
Inspiring Dependable
Competent Dependable
For proper leadership process, all three components of this process, the leader,
followers and the
situation are very important. |
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