|
|
|
|
|
|
Lesson#1
|
INTRODUCTION ORGANIZATION THE STAGE FOR
LEADERSHIP
|
|
|
|
INTRODUCTION, ORGANIZATION THE STAGE FOR LEADERSHIP
Leadership & Team management:
Today's effective leaders must have the capability and confidence to build and
develop focused and
motivated teams that deliver outstanding operational performance in line with
the strategic goals of the
organization. This course highlights the processes and techniques leaders have
at their disposal to
develop their effectiveness and maintain top team performance.
‘Leadership’ and ‘Team Management’ are two commonly used words in
today’s organizations. The
course derives its roots from the basics of organizational management. In order
to build a strong footing
for learning of the concepts of leadership and team management, we need to
understand the concepts of
organization.
What is an Organization?
An organization is a deliberate arrangement of people to accomplish
some specific purpose, goals e.g.
hospital, profit or non-profit organization, hotels etc.
A. Organizations share three common characteristics:
(1) each has a distinct
purpose;
(2) each is
composed of people; and
(3) each develops some deliberate structure so members
can do their
work. Another way to look into this is …..
B. Although these characteristics are important in defining what an
organization is, the concept of an
organization is changing. These differences include: flexible work arrangements,
employee work
teams, open communication systems, and supplier alliances. Organizations are
becoming more
open, flexible, and responsive to changes.
C. Organizations are changing because the world around them has changed and is
continuing to
change. These societal, economic, global, and technological changes have created
an environment
in which successful organizations must embrace new ways of getting their work
done.
D. Organizations are working in a dynamic environment and are responsible to
different stake holders
which can be employees, customers, suppliers, Competitors, Government etc.
Challenges:
Organizations are subject to different challenges. These challenges may be
in the form of new trends in
the business, changing in the working environment, or technology etc.
Every organization has some social entities, has some goals for achieving
desired outcomes, and for
achieving these goals, organization has specific structures and most important
is to link with the
external environment. They are not operating in isolation but in a dynamic
environment. The most
important entity in any organization is the people, the employees of the
organization, who make the
organization different from the other organizations. The people of the
organization are very important
and they work in the organization as different groups/teams e.g. admin, finance,
marketing, Human
resources, technical etc.
Change in the organization:
Change is the true reality of today’s organization. With out change no
organization can survive in this
competitive environment.
Organizational change is defined as any alteration of people, structure,
or technology in an
organization. Instead of trying to eliminate change, managers/leaders must
realize that change is always
present and that they should seek ways to manage change successfully.
Forces for Change:
Both external and internal forces create the need for change.
2
A. External forces creating the need for change come from various sources:
1. The marketplace
2. Government laws and regulations
3. Technology
4. Labor markets
5. The economy
B. Internal forces creating change usually originate from the internal
operations of the
organization or from the impact of external changes. These internal forces
include:
1. Changes in strategy
2. Changes in the workforce
3. New equipment
4. Changes in employee attitudes
Following are the difference between the traditional and new organizations.
Organizational Performance:
The organizational performance is judge by their profit, effectiveness and
efficiency.
– Productivity
An overall measure of the
quantity and quality of work performance with
resource utilization taken into account.
– Performance effectiveness
An output measure of task
or goal accomplishment.
– Performance efficiency
An input measure of the
resource costs associated with goal accomplishment.
The Changing Organization
Traditional
__
Stable
__
Inflexible
__
Job-focused
__
Work is defined by job
positions
__
Individual-oriented
__
Permanent jobs
__
Command-oriented
__
Managers always make
decisions
__
Rule-oriented
__
Relatively homogeneous
workforce
__
Workdays defined
__
Hierarchical relationships
__
Work at organizational facility
during specific hours
New Organization
__
Dynamic
__
Flexible
__
Skills-focused
__
Work is defined in terms of tasks to
be done
__
Team-oriented
__
Temporary jobs
__
Involvement-oriented
__
Employees participate in decision
making
__
Customer-oriented
__
Diverse workforce
__
Workdays have no time boundaries
__
Lateral and networked relationships
__
Work anywhere, anytime
Note: Most of the characteristics of the new
organization are the right requisites for the
managers to emerge as organizational leaders.
Value creation:
Today, value creation is very important notion of an organization by adding
some values. What is value
added? It is the relationship between the input & output by using people and get
maximum out put.
Value is created when an organizational operation add a value to the
organization output.
Critical Skills for Success in the New Work Place:
Excellence: You need to be excellent in any way what ever you are doing and
excellent work is done
through excellent team of people.
Networking: Today’s success is the networking of organization, networking
with the peoples and
especially with the stakeholders and people who matter.
Entrepreneurship: For Managers/Leaders to be successful skills of
entrepreneurship are very critical.
In this competitive world, an organization can only survive with good ideas,
creativity, innovation and
risk taking.
Technology: Technology is the back bone of any organization. Each
operation depends now on
technology. For this purpose organizations are paying a huge cost. Keeping
yourself up-to-date with
technology is also very important. Decisions of managers/leaders to chose
relevant technology for
different operations is very critical.
Changing Technology
a. Competitive factors or new innovations often require introduction of
new equipment, tools, or operating methods.
b. Automation is a technological change that replaces certain tasks done
by people with machines.
c. Computerization has probably been the most visible technological
change in recent years.
Marketing: For surviving in this competitive environment one should have
wonderful ideas. Marketing
is also becoming the critical factor in the success of organizations.
Marketing is “getting the right products to the right people at
the right price and at the right time
place with the right promotion.”
Workplace Changes:
– Belief in human capital
– Demise of “command-and-control”
– Emphasis on teamwork
– Preeminence of technology
– Embrace of networking
– New workforce expectations
– Concern for work-life balance
– Focus on speed
New workplace:
In this era, a highly competitive global economy has created unparalleled
opportunities and
unprecedented uncertainties and smart people and smart organizations create
their own futures by
applying new ideas, innovation and adopting continuous change. Companies with a
future are
committed to people because people are the assets. Also Companies with a future
have high
performance expectations and provide supportive work environments. High
performing companies
gain extraordinary results from people. So in this situation smart people and
smart organizations
create their own futures and companies are more committed to people as they are
the key to
successes and also providing the supportive & congenial working environment to
them.
What is the Role of Management?
Management is more concern about building working relationship with others,
help the team members
to develop the skills for better performance, providing help to develop team
work among them and
providing them with a conducive/quality environment for performance and
satisfaction. In this
connection, management should know that each individual is a value-added worker
and if they are
satisfied and motivated, organization can achieve their goals efficiently and
effectively.
Competence for Managerial Success:
For a manager/leader to be successful; following competencies are
required.
– He must be good communicator
– He should understand Teamwork and foster
it among his
team members
– Understand the concepts of Self-management
– Quality of a good leader is very essential
– Critical thinking
– Professionalism
– Crises management
– Global management skills
Importance for Innovation & Change:
In today’s dynamic workplace, managers can be sure that one thing will
remain very important—
change. In order to compete successfully, managers must encourage
creativity and innovation among
all of the employees in their organization.
High performing managers …
–Build
working relationships with others.
–Help
others develop their skills and
performance competencies.
–Foster
teamwork.
–Create a
work environment that is
performance-driven and provides
satisfaction for workers. |
|
|
|
|